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Retail and Small Business Solutions
Front-line staff are the key to retail sales. But keeping them up to date with new products, new procedures and systems is difficult. And the process of training new employees is expensive. Small businesses also face the constant challenge of ensuring that staff are trained in the most effective manner. C-Learning has worked with several companies in the retail and small business markets to overcome these problems.
Our Approach We differ from traditional approaches to training because we use computers and the Internet to deliver our training programs. Staff or customers can access training programs via the Internet, an intranet or CD Rom.
Case Studies
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Our retail and small business solutions include:
- Designing induction programs
- Taking paper based procedure manuals and converting them into an online simulated format
- Delivering product training programs
- Designing simulated training programs in Point of Sale software
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Delivering compliance training in areas such as OHS, Privacy, Sexual Harassment
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Designing web sites for businesses to communicate with customers
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